I purchased premium on the 14th, receiving the receipt and confirmation, but my account has not yet updated to reflect this.
Same thing here. I thought it must not have gone through and looks like it went through twice, but still didn't give me access, just charged me twice. Still didn't unlock anything a couple of hours later.
I'm sorry for the inconvenience!
Please always write email in this regards to firstname.lastname@example.org
The forum isn't visited that frequently by us in comparison, so please either send emails, or visit our discord server and pm us if issues like this occurr.